Privacy Policy
Calway Services
Website privacy policy
This website is operated by Calway services. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully big because it contains important information regarding who we are how and why we collect store use and share personal information And how to contact us and supervisor authorities in the event that you have a complaint.
Who we are
Services collect, use and are responsible for storing certain personal information about you.
The personal information we collect and use.
Personal information is information which can be identified from (and does not include any anonymized forms of information).
1: Types of personal information
We may process the following types of personal information in relation to you;
Email address,
Phone numbers,
Name.
How your personal information is collected?
This section describes how the above types of personal information are collected by us. Your personal information will be collected as Follows.
1: Source of collection of your personal information.
The personal information we shall collect in relation to you will be obtained from the following sources.
Enquiry page.
2: Changes to the way in which we collect your personal information.
In the event that we do need to obtain personal information in relation to you from any other source than those described above, we shall notify you of this.
How we use your personal information
1: general purposes.
In general, your personal information will generally be processed for the following purposes.
So we are able so we are able to communicate and contact you directly.
2: Monitoring
We may monitor communications, and in doing so we may obtain your personal information through this process. We will undertake monitoring in the following circumstances.
Causes an emails will be monitored to improve standards, prevent fraud and for the regulatory compliance.
Lawful basis for processing of your personal information.
We have described above the purpose for which we may process your personal information. These purposes will be at all times be justified by UK data protection law.
One general lawful Basis.
The lawful basis upon which we are able to process your personal data are
• where we have your consent to use your data for a specific purpose.
• where it is necessary to enter into a legal contract with you or to perform obligations under a legal contract with you
• where it is necessary to enable to comply with a legal obligation.
• where it is necessary to ensure your own legitimate interest or the legitimate interest of a third-party (provided that your own interest and rights do not override ride those interests). Wherever we rely upon this basis, details of the legitimate interest concerned shall be provided to you.
• where we need to protect your own vital interests (or the vital interest in another person.
•where it is needed in the public interest (or where we are acting in our official functions), provided that the task or function has a clear basis in law.
In general, in order to meet the purposes we have described above we will process your information where we have your express consent on each occasion the data is processed.
Sharing of your personal information.
On any occasion where any of your personal information is shared with any third-party, we shall only permit them to process such information for our required purposes, under a specific instruction, and not for their own purposes. We are required to enter into a formal legal agreement to enable such sharing to take place.
We do not anticipate that we will need to share your personal information with any third-party. We will notify you should this position change.
How long your personal information is kept?
Your personal information will only be kept for the period of time which is necessary for us to fulfil the above purposes we envisage that your personal information shall be retained by us as follows - 0
After the period described above your information shall be properly deleted or anonymized.
Keeping your information secure
We will ensure the proper safety and security of your personal information and have measures in place to do so. We will also use technological and organisation measures to keep your information secure. These measures are as follows;
All data is stored on secure services.
We are ISO2700 one certified. This certification assist us in ensuring the safety of your personal information.
We have proper procedures in place to deal with any data security breach, which shall be reported and dealt with in accordance with the data protection laws and regulations. You shall also be notified of any suspect of data breach concerning your personal information.
Children
Our website is not intended for children (anybody under the age of 18). We do not intend to collect data from children.
Your rights
1: fair processing of information and transparency over how we use your personal information.
2: access to your personal information and to certain other supplementary information that is the privacy statement is already designed to address.
3: require us to correct any mistakes in your information which we hold.
4: requires the erasure of personal information concerning you in certain situations
5: receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this information to a third-party in certain situations
6: object at any time to the processing of personal information concerning you for direct marketing
7: object to decisions being taken by automated means which produce legal effects concerning you or similar significantly effects you
8: object in certain other situations to our continued processing of your personal information, or ask us to suspend the processing procedure in order for you to confirm its assurance of our reasoning for processing it.
9: Object to processing are your personal information where we do so in reliance upon a legitimate interest of our own or of a third-party and where you wish to raise an objection to this particular ground
10: otherwise restrict our processing of your personal information in certain circumstances.
11: compensation for damages caused by our breach of any data protection laws and or
12: in any circumstances where you rely upon your consent for processing personal information, you may withdraw this consent to any time
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK information Commissioners office (ICO) on your rights under the general data protection regulations. If you would like to exercise any of these rights please contact David CALVER in the following manner.
Via contact form on website.
Changes to the privacy policy.
This privacy policy was published on the 15th of August 2025 and last updated on the 15th of August 2025.
We may change this privacy policy from time to time and will notify you of any changes bye.
Notice on website header.
Contacting us
The relevant person to contact regarding your personal information is David Calver.
Any requests or questions regarding the use of your personal information should be made to their name person using the following website.
Via contact form on website
Sources of further information.
This policy provides key information to you regarding the process of your information. For certain areas of our information processing, we have further comprehensive detail details contained in other documentation. This information can be located as follows.